IT SUPPORT THAT IS

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Providing IT support To Canberra since 2023.

our services

PC Repair & Maintenance

Fast, reliable service for Canberra homes and small businesses. We quickly diagnose and fix hardware faults and get your equipment back to work. Regular system health checks, timely software updates, driver installs and disk cleanup keep your PC running smoothly and securely.

On-site and workshop repair options, transparent pricing and straightforward advice make repairs simple and stress-free. Get dependable local support from Dan the IT Man.

Software & Hardware Installations

Whether you need new PCs set up, upgrades installed, peripherals configured, or business software deployed and licensed, Dan the IT Man handles it reliably and efficiently.

Our team will ensure compatibility, perform thorough testing, and provide clear, practical guidance so your systems run smoothly from day one. We also offer ongoing support and straightforward advice to keep everything maintained, secure, and optimised for your day-to-day operations.

Managed IT Services

Managed IT services provide small businesses with proactive, affordable IT support—including network monitoring, security, backups, software updates, and a responsive helpdesk—to reduce downtime and safeguard critical data.

With predictable monthly pricing and solutions tailored to your needs, you get enterprise-grade tools and expert guidance without the cost of in-house staff. This approach is ideal for Canberra businesses that want reliable, local IT support and quicker resolution of technical issues.

Performance Tuning

Improve your PC’s speed, stability and responsiveness. We will assess hardware/software, remove unnecessary startup apps, optimise storage and memory, update drivers/firmware, and tweak settings for your workload—office, creative work or light gaming.

Our team will identify failing components and thermal issues, recommend cost‑effective upgrades, and deliver faster boot times, smoother multitasking and better reliability.

Internet & Networking Soultions

Reliable internet and network solutions keeping you online. We design, install and support wired and wireless networks tailored to your needs — from fast, stable Wi‑Fi and ethernet cabling to modem and router setup, network optimisation and secure remote access. Regular maintenance, performance tuning and security hardening reduce downtime and protect your data.

Our team delivers cost‑effective networking solutions with clear advice and prompt support.

Virus & Malware Removal

Is your computer slow, showing pop-ups, redirecting browsers, or acting strangely, it may be infected.

Dan the IT Man offers fast, reliable virus/malware removal: thorough scans, manual removal of persistent threats, cleanup of files/settings, and restoration of security (updates, patches, antivirus). We’ll also advise on prevention: safe browsing, backups, and email awareness. Submit a request for prompt expert help.

PrICING

  • Once of computer repair and maintenance — reliable, local IT help at $100/hour.

    • Experienced technician: fast diagnostics, clear explanations, and lasting fixes.

    • Comprehensive service: hardware repairs, software troubleshooting, virus removal, performance tuning, OS installs, data backup and recovery, and routine maintenance.

    • Transparent pricing: $100 per hour — no hidden fees. You pay only for the time spent fixing the problem.

    • Flexible options: on-site visits for Canberra residents or drop-off repairs at our workshop.

    • Preventive approach: scheduled maintenance packages available to reduce downtime and extend device life.

    Overview of the process and timeline.

    • Prompt response and appointment scheduling.

    • Professional assessment and a straightforward quote before work begins.

    • Efficient repairs using quality parts and best-practice procedures.

    • Post-repair testing and brief walkthrough of what was done and how to avoid recurrence.

    Book Now: Contact us below to describe the issue, get an estimated time and cost, and arrange an onsite visit or drop-off. Keep your devices running smoothly with dependable service.

  • Managed IT Services for Small Businesses — flexible pricing that fits your needs.

    • Proactive monitoring and maintenance: 24/7 system and network monitoring to detect and resolve issues before they affect your team.

    • Security and compliance: Endpoint protection, firewall management, patching, backups and recovery planning to protect data and meet regulatory requirements.

    • Helpdesk support: Fast, friendly remote and onsite assistance for staff — software, hardware and connectivity issues.

    • Cloud services & migrations: Office 365 management, cloud backups, secure file sharing and guidance on cost-effective cloud use.

    • IT strategy & projects: Technology roadmaps, hardware refreshes, network upgrades and new system rollouts.

    • Vendor management: We coordinate with software and hardware vendors so you don’t have to.

    Pricing options that suit small businesses.

    • Pay-as-you-go: Ideal for very small teams or ad-hoc needs. Pay only for the support and time you use, charged by the hour. No lock-in, no monthly commitment — great when you want occasional expert help.

    • Fixed monthly rates: Predictable costs based on staff numbers. Simple tiers (per-user pricing) that scale with your team. Includes agreed cover levels — response times, remote support and a set number of onsite visits or included maintenance tasks.

    Enquire below for a free assessment and a clear quote. We’ll outline recommended cover levels and provide a simple pricing comparison so you can choose pay-as-you-go or a monthly plan that matches your budget and needs.

At Dan the IT Man, we believe technology should make life easier, not more stressful. Based in Canberra, we provide professional IT support for homes, sole traders, and small businesses, helping clients solve technical issues quickly and keep their systems running smoothly.

Our approach is simple: provide honest advice, transparent pricing, and dependable service. We take the time to understand your requirements and recommend the most effective solutions, helping you get the most out of your technology while minimising downtime and disruption. When technology works, you can focus on what matters most. Enquire below to get in touch with our team.

Get in touch

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Text graphic with bold white and teal lettering on black background that says "DAN THE IT MAN YOUR MAN FOR IT SUPPORT". 
© 2026 Dan the IT Man. All rights reserved.
Providing IT Support Services throughout Canberra and surrounding regions.